BASIC CONDITIONS & TERMS

  • Although our company strives for a stable pricing structure prices are subject to change without prior notice.
  • Branded items and custom made orders are subject to a 50% deposit up front.
  • All payments must be cleared through our bank before any goods can be released or production can commence unless prior arrangements have been agreed to.
  • Duplication of payments and refunds are subject to normal bank charges.

COLLECTION & DELIVERY

  • Goods will only be released once payment is reflected in our bank account or verified proof of payment provided or payment made C.O.D.
  • Our driver will not release goods delivered unless all prior agreed arrangements are met.
  • All goods have been checked for correct quantity and quality before collection or delivery.

RETURN of GOODS

  • No claim will be entertained after a period of 10 days from date of collection or delivery of order. Faulty items will be replaced within this period only.
  • A 15% handling fee will be charged for any exchange of goods if initially incorrectly ordered.
  • No return of goods or cancellation of orders will be entertained on branded goods or custom made products once the job has been approved and signed off prior to the production run.

LEAD TIMES

  • Stock items are immediately available. Manufactured goods are dependant on production schedule. Delivery of special orders is to be discussed individually.
  • Under no circumstances will the seller be liable for loss of profit or for any damages, direct or indirect, consequential or otherwise sustained by the buyer or any third party by reason of the goods or any defects in them or any advice given or service rendered by the seller in respect of the goods.

PAYMENT DEFAULT

  • If an account is handed over to the seller’s attorney for collection, the buyer will be liable for said attorney’s collection charges even though summons may not have been issued. The buyer will also be liable for all legal costs incurred in the recovery of the debt.